Cancellations

Appointment confirmations will be sent out 72 hours prior to your appointment. Click the link in this text to confirm your appointment. I currently have a 48 hour cancellation policy. If an appointment must be canceled within the 48 hours prior to your appointment, or you no-show, a $25 rebooking fee per service (cut and color are 2 separate services) will be required before booking your next appointment. New guests who no-show will not have the option to reschedule. Cancellations must be sent to latherrinserelax@gmail.com

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Late Arrivals

In the event you are more than 10 minutes late, you may need to reschedule and will be charged the $25 rebooking fee per service scheduled.

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Re-do's

If you are unhappy with and service, please feel free to contact me within 7 days and I will be happy to redo the original service to the best of my ability.

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Returns

If you are unhappy with any product, if returned within 7 days, you can exchange it for a new product. I currently do not offer refunds on any products.